Terms of Use · Privacy & Monitoring
Help
Everything you need to use Mālama, written for someone who has never seen it before.
Quick start
Your first ten minutes: signing in, finding your way around, and getting to the thing you came for.
Full tutorial
Every task, step by step — the directory, incidents, reviews, headcount and administration.
Who can see what
Roles, confidentiality, and why you may not see something a colleague can.
Worth knowing on day one
Press / anywhere to search
Or ⌘K on a Mac, CtrlK on Windows. It searches people, incidents and reviews at once — and only ever shows you what you are allowed to see.
Nothing here is ever deleted
Incident entries, reviews and employee records are permanent. Corrections are added as dated amendments beside the original, so the record shows both what was said and what was later corrected.
Opening an incident is recorded
Reads are logged, not just changes. This is normal and expected — it exists so that "who has seen this file?" can be answered later.